Program Summary
Readers' services as a course focus on the principles, practices, and strategies used in libraries and information centers to assist users in finding and utilizing resources effectively. It covers the roles and responsibilities of librarians in offering personalized assistance, recommending reading materials, and promoting information literacy. The course explores different types of readers’ services, including reference services, user education, reader advisory, and bibliographic instruction.
It delves into methods for assessing user needs, understanding reading preferences, and utilizing various tools such as catalogs, databases, and indexing services to provide accurate and relevant information. The course also emphasizes the importance of communication skills, customer service, and ethical considerations in handling user inquiries.
Technology's role in readers' services is highlighted, particularly the integration of digital resources, online databases, and automated systems that enhance access to information. Special attention is given to serving diverse user groups, including children, students, researchers, and individuals with special needs. The course may include case studies, practical exercises, and hands-on experiences in library settings to develop proficiency in assisting readers.
By the end of the course, students gain a deeper understanding of how to guide users in their information-seeking journey, improve access to knowledge, and foster a culture of reading and lifelong learning.